
Return Policy:
All sales are final. Returns or exchanges are not accepted due to incorrect sizing, fit, or dissatisfaction with a garment after receipt.
We encourage you to review all product details carefully before placing your order. If you need additional measurements, sizing information, or pricing details not listed on the website, please contact us at LSTC@GOUSA1.com prior to ordering.
Defective Products:
All products are guaranteed against manufacturing defects and workmanship issues.
Any defects, damage, or workmanship concerns must be reported within 10 calendar days of receiving your order. Claims submitted after this period may not be eligible for replacement or resolution.
To report an issue, please email LSTC@GOUSA1.com with your order number, a description of the problem, and photos showing the defect. You may also call 1.800.274.6872 to request a Return Authorization (RA).
All returns must be authorized by GO USA before merchandise is sent back.
Special Orders:
We are happy to accommodate special orders; however, additional production and delivery time may be required.
All special orders are final sale and cannot be returned or exchanged, except in cases of manufacturing defects or workmanship issues reported within the 10-day deadline.
Please confirm all product specifications, sizing, pricing, and delivery expectations before placing a special order.